Refund Policy
At English Nest, we strive to provide high-quality courses and services. This Refund Policy outlines the conditions under which refunds may be issued for our courses.
1. Eligibility for Refunds
Refunds are only applicable if a course is canceled by English Nest or if there is a technical issue preventing participation. Refund requests must be made within 7 days of payment for online courses.
2. Non-Refundable Cases
Fees paid for courses are generally non-refundable. No refunds will be provided for:
- Change of mind or personal schedule conflicts
- Partial attendance or missed classes
- Technical issues due to the user’s hardware or internet connection
3. How to Request a Refund
To request a refund, please contact us at our contact page with your payment details and reason for refund. Each request will be reviewed on a case-by-case basis.
4. Refund Processing
Approved refunds will be processed within 7-14 business days using the original payment method. English Nest is not responsible for delays caused by banks or payment gateways.
5. Modifications to This Policy
English Nest reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.
For any questions regarding refunds, please contact us.